Job Description
Key Responsibilities:
Conduct regular check-ins with clients to assess their business operations and ensure satisfaction.
Engage clients to obtain daily or weekly requisitions efficiently.
Provide timely reminders to clients regarding unpaid invoices to avoid defaults.
Schedule visits for upselling, cross-selling, feedback collection, and relationship maintenance.
Address shortages or scarcities of requested items, and notify clients of availability.
Escalate pricing or availability challenges to the relevant internal teams for resolution.
Follow up with clients to gather feedback on order fulfillment.
Process customer orders efficiently through internal follow-ups.
Deliver regular reports on customer engagement to identify scaling opportunities.
Escalate and resolve customer complaints promptly.
Optimize clients’ kitchen inventory to improve service efficiency.
Build strong relationships to drive customer loyalty, retention, and business growth.
Requirements:
Bachelor’s degree in Business, Marketing, Communication, or related fields.
Self-motivated, adaptable, and results-driven with a “do what it takes” attitude.
Strong project management, organizational, and communication skills.
Excellent problem-solving, decision-making, and analytical thinking abilities.
Competent in online communication tools and resources.
Passion for working in a high-growth, entrepreneurial environment.
Ability to prioritize workloads and communicate effectively with leadership.
Application Deadline: 16th January 2025
To Apply: Send your CV to [email protected]